McDonalds Family Restaurant product reviews

In today's competitive market, one would expect only the best customer service... because let's face it, the general trends of fast food are rapidly becoming so equally paced, it's easy to blur them all into a generic menu. Service can make or break a store. So it was with utter horror I departed from this store on a recent visit. I just didn't seem to learn from my last experience, but since this was the fourth time out of four visits in 2 years... that makes a statistically viable trend of a shop's progress.

A friend and I, with my son in tow, made a visit to Wanganui recently, and as I drove us home the cry arose, "Food!" from all... alas, due to traffic, it was easier to enter McD's than try and park for Subway. "Well, the little fella loves the toys, so I guess..." was all I could say. We walked in and presented ourselves at the counter. A lovely young lady came over and enquired as to how she could help. We finished our discussions and presented the order: "one cheeseburger happy meal please. Can we have no pickle on the burger please?" "Sure things!" she cheerfully replied.

"Great, one Beef'n'BBQ deli sandwich please, but no BBQ sauce. Can I get Ceasar dressing instead please? I know there is an extra charge." "Erm, umm, I don't think we can, I'll just get my manager." Mr Anonymous Manager presented himself. "No." and turns away. "Hang on mate, it was OK when I had it done 2 weeks ago through your drivethru." "Are you sure it was Bulls drive-thru." Now that was just a dumb question.

"Yes, that very window there." -point at window- "Well, we don't change the recipes. They are fixed." "Can you leave off the BBQ sauce at least?" "No sir, the recipes are fixed." "Ok mate, goodbye, you've lost the sale." I gather up 1 little man from the playground, one friend, and we head back to the car. As I climbed into my seat, I looked back only to see the manager standing in the drive-thru window, mouthing abuse at me.

I left there with great haste vowing never to set foot or dollar in that store again. Total boycott in place. 4 out of 4 is 4 too many.

Overall, if you are passing thru Bulls, you might like to consider your nourishment options carefully. You might wish to plan for food at Palmy Drive-thru instead.