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Our parent company, CallPlus Limited, started up in 1996 and is now one of New Zealand's largest fixed-line, voice and internet company, delivering these services to business customers through CallPlus, and to residential customers through us, Slingshot.
By keeping things simple and focusing on innovation, better service and better value, the companies have grown successfully over the years.
If you take a look at Slingshot, you'll see that we're strongly focused on making our place, A Better Place for our customers. Maybe that's why we're now the most successful, 100% Kiwi-owned telecommunications company. Oh, and probably why we were also voted Carrier of the Year 2009 at the TUANZ Innovation Awards.
NOTE: Slingshot is part of the CallPlus Group. As of 1st of July, 2014, the CallPlus Group includes Slingshot, Flip and Orcon.
Basically it comes down to this: If you are wanting to get lots of data and pay as little as possible, save a bunch on tolls, and tolerate utterly useless helpdesk staff who don't really understand what you are saying, let alone the definition of 'customer service representative' then this really is your kind of service provider, if you can stretch the definition that far.
My experiences over the last year have been little more than listening to the same three songs over and over for up to half an hour at a time, just for some jumped up CSR to say "Sorry, this is the wrong section, I'll just transfer you now" and off I go to listen to those three stupid love songs again.
All in all, if you want service - REAL service - pay the extra and go elsewhere. If you are on a budget, sign up to Slingshot and forget ever having a smooth, pleasant experience WHEN something stuffs up. "Slingshot - where causing stress has been raised to an art form."
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"Why does your Obstetrician or Gynaecologist leave the room when you get undressed if they are going to look up there anyway?"